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Find instant answers to common questions or contact our support team for personalized assistance.

Getting Started

How to create a GuidioAI account

Creating an account is simple! Click the "Sign Up" button on our homepage and follow the prompts. You can register with your email or through Google authentication. Once registered, you'll receive a confirmation email to verify your account.

Navigating the dashboard

Your dashboard is organized into three main sections: Practice Sessions (start new interviews), Progress Tracking (view your improvement metrics), and Resources (access learning materials). The navigation menu on the left helps you switch between these sections.

What to expect during your first session

Your first session begins with a brief orientation where our AI coach explains the process. You'll then complete a short assessment interview (about 15 minutes) that helps us understand your current skill level. Don't worry - this first session is just for evaluation and won't be scored!

AI Coaching

How the AI evaluates your responses

Our AI analyzes multiple dimensions: content relevance (how well your answer addresses the question), communication skills (clarity, structure), technical accuracy (for technical questions), and behavioral indicators (confidence, enthusiasm). After each session, you'll receive a detailed breakdown.

Best practices for practice interviews

For best results: 1) Treat it like a real interview (dress professionally if using video), 2) Minimize distractions, 3) Review the job description beforehand, 4) Don't rush - take a moment to structure your answers, and 5) Regularly review your feedback to identify improvement areas.

Using your resume for better personalization

Upload your resume in your profile settings. Our AI will analyze your experience and tailor questions accordingly. This helps create more relevant practice scenarios and allows the system to suggest better examples you can use in behavioral questions ("Tell me about a time when...").

Still need help?

Our support team is available 24/7 to assist you with any questions.