Privacy Policy

Effective Date: July 22, 2025

This Privacy Policy explains how GuidioAI ("we", "us", "our") collects, uses, discloses, and safeguards your personal information when you use our website, services, and AI-powered tools (collectively, "Services").

1. Information We Collect

We may collect the following types of information:

  • Personal identifiers: name, email, and other contact details.
  • Profile content: resumes, job goals, and interview interactions.
  • Usage data: browser, device info, session logs, IP addresses.
  • AI interaction data: inputs/outputs used with our AI models (e.g., transcripts).
  • Location data: inferred from IP for regional personalization and security.

2. How We Use Your Information

  • To operate and improve our AI-driven coaching platform.
  • To personalize your experience and provide support.
  • To monitor and secure our systems against abuse.
  • To train and refine AI capabilities (never for public reuse or resale).
  • To comply with legal requirements and enforce terms.

3. Legal Bases for Processing

We rely on legal bases such as your consent, contract fulfillment, legal compliance, and our legitimate interests to process your data. EU/UK/Canada residents may withdraw consent at any time.

4. Sharing and Disclosure

We do not sell personal data. We may share it with:

  • Service providers: including hosting, analytics, support, and payment processors.
  • Legal obligations: if required by court order or legal process.
  • Business transfers: during mergers, acquisitions, or funding events.

5. Cookies and Tracking

We use cookies to support login, analytics, preferences, and marketing. You can adjust browser settings to manage cookies. We may also use tools like Google Analytics. Opt out at Google's opt-out page.

6. Use of AI and Machine Learning

Our platform includes AI tools for natural language processing and coaching simulation. These tools may process your inputs, but we do not train our models on personally identifiable content unless expressly permitted. Third-party AI providers like OpenAI may process anonymized data under contract.

7. Social Logins

If you sign in via social platforms (e.g., Google, LinkedIn), we receive profile information (e.g., name, email) based on your settings. You control what data is shared via your social provider's privacy settings.

8. Data Retention

We retain data only as long as needed for our legitimate purposes or legal obligations. You may request deletion at any time. Backup systems may delay complete erasure slightly.

9. Data Security

We use industry-standard encryption, access controls, and secure infrastructure. While no system is fully immune to breaches, we take all reasonable measures to prevent unauthorized access.

10. Children’s Privacy

Our Services are not intended for children under 13 (or 16 where applicable). If we learn we’ve collected data from a minor, we will promptly delete it.

11. Your Rights

You may have the right to:

  • Access, correct, or delete your data.
  • Withdraw consent or object to processing.
  • Request data portability or processing limits.
  • Submit complaints to data protection authorities (EEA/UK/Canada).

12. Global Region Rights

California/US: Users in CA, VA, CO, etc. may request disclosures, opt out of targeted ads, or exercise deletion rights.

EU/UK: You may access or erase data and object to automated decisions.

Australia/NZ/RSA: Local laws grant access/correction rights and privacy complaints via their commissioners.

13. Do Not Track (DNT)

We do not currently respond to DNT signals due to lack of industry standards.

14. Updates to This Policy

We may revise this Privacy Policy to reflect changes to our practices. Updates will appear here with a new effective date. We may notify you of significant changes via email or platform message.

15. Contact Us

If you have any questions or requests regarding your data or this policy, contact us using contact form on our website

Thank you for trusting GuidioAI with your personal information.